I breathed through it, gave her a smile and handed over my phone once more for a towel. we all make mistakes (with a sarcastic smile). I told her openly and honestly that this morning it had been a £1 charge. The lady at the desk this time (Ginger haired lady) demanded that it was £2 to hire and always had been, insinuating that we were lying.

Later that evening we returned (7pm) and went to hire our towels, equipped with our £1 coins. Nether the less, we went on to enjoy the facilities. The brunette lady with the ponytail on the desk was irritable and rude, with zero customer service skills. We didn't have any cash and so I left my phone at the desk instead as a deposit. At 9.30am on our first morning at the hotel we visited the spa and were told that hiring a towel would cost a refundable £1. The spa facilities are also fine, however the staff in the Spa area are INCREDIBLY rude and unhelpful.

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The negatives were small in that it had a tiny reception area which meant always queuing for anything, and the room was a bit dark and had no outlook, but hey! Who goes to Vegas to hang out in their room? The hotel was in a good position right on the strip and in the middle of it all. There was an Outback restaurant on the premises which was nice, a Dennys, and a Wallmart. There was a casino with a bar that was not expensive compared to other hotels, although the barman in the evening was extremely grumpy. The hotel was not expensive, had no hidden costs or resort fees and everything in our room was included in the price. There was a room to print out our boarding passes or to do anything else we might have wanted to use a computer for, and there were vending and ice machines. The pool was quite small and basic but it was clean and fine. It was clean and housekeeping did an excellent job.

This is one of the smaller hotels in Vegas and if you want glamour then this isn't the place for you, however, that said it was a good enough room with plenty of storage for our clothes, a kitchenette with a coffee machine, coffee pods, creamer and sugar, microwave, fridge and water, toiletries in the bathroom, hairdryer and iron.

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